SHIPPING POLICY

GROUND SHIPPING IS FREE!

Orders placed Monday to Friday (excluding holidays) are processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. Please allow up to 21 days for back orders.

Orders placed on Saturdays and Sundays will begin processing the following business day. Orders submitted before 12PM CST with Overnight or Two-Day shipping methods selected will ship the same business day Monday to Friday, orders placed on Saturday and Sunday will ship the next business day.

All orders are shipped via United Parcel Service UPS or USPS.

  • Ground: Will arrive in 3-5 business days

  • Two-Day: Will arrive in 2 business days

  • Overnight: Will arrive the following business day

Free ground shipping is offered within the contiguous United States only. This offer excludes shipments to Alaska, Hawaii, Puerto Rico and other U.S. territories.

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS.

INTERNATIONAL

All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. Mills Avant-Garde LLC is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. Most countries calculate shipping charges, taxes, tariffs and duties at checkout and the customer owes nothing additional at delivery.

For any inquiries concerning shipping, please contact Customer Service via email at info@nataliemills.com or by phone 972-596-4913 between 8am-8pm CT, Monday-Thursday; 8am-6pm CT, Friday-Saturday; 12pm-6pm CT, Sunday.